Frequently Asked Questions
Top 3 FAQs
Net Framework 4.5.1
Visual C++ Redistributable 2010 (ATTENTION: only for 64-bit operating systems)
DirectX Web Installer
- Right-click on the game icon in your installation directory.
- Click on "Properties".
- Select the "Compatibility" tab, and under "Compatibility mode" check the "Run this program in compatibility mode for" checkbox
- Now select "Windows 7" from the drop-down menu.
- Further down, under "Settings", activate the check box "Run program as administrator".
- Now click on "OK" and then start the game again.
Proceed as follows to start the DirectX diagnosis program ("DxDiag"):
1. Click on "Start" in the task bar and then on "Run". Alternatively, you can also press Windows+R.
2. Enter "dxdiag" (without inverted commas) and click on OK.
3. You will see all the relevant information in the window that appears.
4. Left-click on "Save All Information" to create a text file with the name "dxdiag.txt".
5. Please attach this text file to your inquiry.
Thank you for your assistance!
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