Frequently Asked Questions

Do you have any questions that aren't answered in our FAQs? Our technical customer service department will be happy to help. Please log in to your Kalypso account so our technical customer service can assign your request correctly. The support form is HERE!

Top 3 FAQs

1. How do I use my Steam activation code to activate a product on Steam?
Please follow these instructions:
Start the Steam program and register with your Steam account.
Then click on the games menu item in the top bar.
Now select "Activate a Product on Steam...".
Then follow the instructions in the window to complete the process.
2. How do I access my purchased Steam activation codes?
As soon as you have completed payment, your purchased Steam activation code(s) will be displayed in your account overview.
The Steam activation code(s) will also be emailed to your registered email address.
3. Kalypso Launcher is not working
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