CONTACT

You can change the current email address linked to your Kalypso Community Account at any time – either by changing it yourself in your account settings (1) or by contacting our support team (2). Please see below for further instructions:

(1) Log in with your current email address and password and click on "My Account" . You can then change your email address by clicking on "Change Email" in the "Login Info" section.

(2) Contact our customer support team by emailing support@kalypsomedia.com. Note: With this method, you will need to validate yourself as the owner of the account, e.g. by contacting us directly from the email address that is currently linked to your account.

While you also can purchase products in our store as a guest there are some benefits to having a Kalypso account:

• Unbeatable prices and special discount offers in our online shop

• Access to our support form for technical customer service

• All your Kalypso games and their Steam keys in one place at a glance

How do I receive my Kalypso Community voucher?

Please be sure to subscribe to our newsletter here.

After your subscription has been completed and was confirmed via email, you will receive your voucher code in a second email. If you didn’t receive an email (please also check your spam folder), please contact our customer support through the support form or via email to support@kalypsomedia.com.

How do I redeem my voucher?

Please proceed as follows:

1) Add your chosen product(s) to your shopping cart.

2) Click on the "View Cart" button in the side bar or the cart symbol in the top-right corner.

3) Redeem your voucher code under "Enter a promo code".

Please note that your newsletter voucher can only be used once. Kalypso Media reserves its right to change, limit or end promotions and deals without further notice at its own discretion.

You can only purchase digital versions of the games for the Steam games platform from the Kalypso shop. You can add any video game to your shopping cart with "ADD TO CART" button. Upon completing your purchase, you will receive instant access to the activation code and be able to download the game on Steam.

There are also game versions on the website that cannot be purchased for Steam, but that are available directly from retailers such as Amazon, PlayStation Store, Android Store, or Xbox Store.

Whether digital Steam versions, downloadable versions, or packaged retailer versions, you'll find your favorite Kalypso games in your desired format in the Kalypso shop.

As soon as you have completed payment, your purchased Steam activation code(s) will be displayed in the "My Games" section of your account.

The Steam activation code(s) will also be emailed to your registered email address.

In the Steam application:

You can create a new Steam account by clicking on the following link and downloading Steam.

https://store.steampowered.com/about/

Then click “Create New Account” at the bottom of the registration box.

Via the Steam website:

Visit the following website:

https://store.steampowered.com/login/

Then click "Join Steam".

Fill out the form, and then click "Create my account".

Please follow these instructions:

Start the Steam program and register with your Steam account.

Then click on the games menu item in the top bar.

Now select "Activate a Product on Steam...".

Then follow the instructions in the window to complete the process.

Let's Plays & streams, and with them the monetisation of your videos, are permitted for all games as long as you insert the following in your video descriptions:

• Please always refer to the Steam store links of the game

• Please copy this into the description:

"Join the Kalypso Community!

http://www.facebook.com/kalypsomediaInt

https://www.youtube.com/user/kalypsomedia

http://www.twitter.com/kalypsomedia

http://www.twitter.com/kalypsomediaUSA

http://www.twitter.com/kalypsomediaUK

Have fun playing!"