Support

If you need help with a game or have got technical issues, we're here to help with a number of different levels of support. Below you will find a list of our services detailing how we may be able to help you.

Customer Service

Complete the form below to submit a ticket to our online helpdesk.

Please note:

If you are having technical problems with games for Windows, Mac, or Linux, please attach a system diagnosis if possible, as this will help us to resolve your problem more quickly. You will find instructions for the system diagnosis for Windows, Mac, and Linux.

Customer Service

Game name: e.g. Tropico 5: Waterborne (DLC)

Maximum file size: 5 MB, file format: .jpg, .txt, .pdf, .png

Maximum file size: 5 MB, file format: .jpg, .txt, .pdf, .png

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